Within the telecommunications sector, there has always been a desire to individualize the offer to each of its clients, so that they obtain exactly the product they need. This has not been possible due to a thousand circumstances, both technical and functional.

Bluetab has developed a solution that allows flexibility and self-management of this process of provision of telecommunications services to its clients in a multinational operator, which has allowed an improvement in both end-customer satisfaction and internal management of the entire workflow . Based on a flow engine, it has been possible to orchestrate automatically the configuration of the telecommunications service package that a business client needs to develop their business. The technological environment where this entire platform has been developed is Grails 1.XX, Grails 2, Sencha (ExtJS) and Grails 3.

The remuneration model of the electricity market in Spain requires companies engaged in the distribution of electricity to provide a large amount of information to the CNMC about their investments and electricity grids with a level of detail that is hardly available in business management systems of distribution.

A system capable of communicating with the different data sources in order to obtain all the necessary information for the preparation of the reports that the different distributors have to present annually to the regulatory body regarding their expenses and investments made, has been developed.

The main processes that make up this system in charge of preparing and presenting information to the regulatory agency are: